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Shipping Information
What do you ship?
We ship all in stock items available on our website: extra virgin olive oil, fused and infused extra virgin olive oil, white and dark balsamic vinegar, fruit and wine vinegar in 200ml, 375ml, and 750ml bottle sizes, as well as our infused sea salts, 2 and 4 ounce.
Are all your products shippable, or do some restrictions apply?
We ship all of the products on our online marketplace through UPS.
When do you ship?
We process all website orders on a bi weekly basis and ship from our Pawling location. Your order will be processed within 3 to 4 business days from the time it was placed. If you have any questions about your order, please contact us at 845-289-0097.
Where do you ship to?
We are able to ship to The United States and Canada.
How do you ship?
We ship all of our products through UPS.
Rates to ship?
Shipping charges are calculated by both weight and size of the items ordered. Our algorithm factors in the volume of the products as well as packaging materials that ensures all products remain safe during shipment.
How to track an order that's been shipped?
Once an order is placed, you will receive a delivery confirmation email including a UPS tracking number. Packages are tracked with each scan during shipment and information is updated online almost immediately following each scan.
In-store pick-up option?
We do not have an in-store pick-up option on our website, but if you send us an email or call us with your order, we would be happy to prepare any order for pick-up. At this time, we are only able to take payments in person at our store and via phone for pick-up orders.
Our store address is: 26 Charles Colman Blvd., Pawling, NY 12564, and our hours of operation are Tuesday - Saturday 10am-6pm and Sunday 10am-3pm.